Cookie Policy

A cookie is a small data file placed on your device by a website. Cookies are widely used to make websites work more efficiently, provide functionality, and give website owners information about how their services are used.

Cookies can be 'session cookies' (which expire when you close your browser) or 'persistent cookies' (which remain on your device for a defined period or until you delete them).

Local storage is a web technology that allows web applications to store data directly in your browser, similar to cookies but with a larger storage capacity. We may use local storage to remember your preferences, such as your theme setting (dark or light mode), across sessions.

We may also use other similar tracking technologies, including:

• Session storage: Stores temporary data for the duration of a browser session.
• Pixels and web beacons: Small invisible images or code snippets that help us understand how pages are accessed.
• Device fingerprinting: Technical characteristics of your device used to identify returning visitors.
• Analytics identifiers: Unique identifiers used to track usage patterns across sessions.

Essential cookies are strictly necessary for our Services to function. Without these cookies, certain features of the platform cannot operate correctly.

These cookies are used for:

• User authentication and login session management
• Maintaining your signed-in status across pages
• Account security and fraud prevention
• Remembering your active Workspace
• CSRF protection and request validation
• Load balancing and platform stability

Functional cookies enable the platform to remember your preferences and provide a more personalized experience. These cookies are not strictly necessary but improve the usability of our Services.

These cookies may remember:

• Your theme preference (dark mode or light mode)
• Language and regional settings
• Notification preferences
• Dashboard layout or display preferences
• Recently accessed features or sections

Analytics cookies help us understand how users interact with our Services so we can improve platform performance, fix issues, and prioritize new features.

These cookies collect information such as:

• Pages visited and navigation paths
• Features accessed and how frequently
• Time spent on different sections of the platform
• Error events and technical issues encountered
• General usage patterns and platform adoption trends

Performance cookies help us monitor and improve the speed, stability, and reliability of our platform.

These cookies may track:

• Page load times and response speeds
• API performance and error rates
• Infrastructure health metrics
• Browser and device compatibility issues
• Crash reports and diagnostic data

Marketing cookies may be used to measure the effectiveness of our marketing activities and to understand how users discover our platform.

Where marketing cookies are used, they are subject to applicable consent requirements. We do not use marketing cookies to serve personalized advertisements within the TryGrovia platform.

Marketing cookies, where applicable, may track:

• How you arrived at TryGrovia (e.g., search engine, referral, advertisement)
• Campaign attribution and conversion tracking
• General engagement with our marketing content

Third-party cookies may be set by providers who assist us with:

• Cloud infrastructure and platform hosting
• Authentication and identity verification
• Analytics and usage measurement
• Performance monitoring and error tracking
• Customer support and communication tools
• Payment processing (on billing-related pages)
• Marketing attribution and campaign measurement

Third-party cookies are governed by the respective privacy policies of those providers. TryGrovia does not control the privacy practices of third-party service providers.

We carefully select third-party providers that we believe maintain appropriate security and privacy standards. We encourage you to review the privacy policies of any third-party services whose cookies may be set in connection with our platform.

As our platform evolves and we integrate new tools and services, the third-party cookies associated with our Services may change. This Cookie Policy will be updated when material changes occur.

Most web browsers allow you to control cookies through their settings. You can typically:

• View the cookies stored on your device.
• Block all cookies from being set.
• Block cookies from specific websites.
• Delete cookies that have already been set.
• Set your browser to notify you when a cookie is being set.

Cookie management settings can usually be found in your browser's privacy, security, or content settings. Common browsers include Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and Opera. Please refer to your browser's help documentation for specific instructions.

Please note that disabling or blocking certain cookies may affect the functionality of our Services. Specifically:

• Blocking essential cookies may prevent you from logging in or accessing your account.
• Disabling functional cookies may cause your preferences (such as theme settings) not to be remembered between sessions.
• Blocking analytics or performance cookies will not prevent you from using the platform but will limit our ability to improve your experience.

Some browsers include a 'Do Not Track' (DNT) signal that you can enable to indicate your preference not to be tracked. Currently, there is no universally agreed standard for how websites should respond to DNT signals. Our Services may not respond differently based on DNT signals at this time.

Session cookies are temporary and are automatically deleted when you close your browser. These are typically used for authentication tokens and temporary session data that do not need to persist between visits.

Persistent cookies remain on your device for a defined period of time after your session ends, or until you manually delete them. The retention period depends on the purpose of the cookie.

Examples of persistent cookie durations:

• Preference cookies (e.g., theme settings): Until manually cleared or typically up to 12 months.
• Authentication tokens (stay signed in): Typically up to 30 days or until you sign out.
• Analytics identifiers: Typically up to 24 months, depending on the analytics provider.
• Security and fraud prevention cookies: Typically up to 90 days.

You can delete cookies stored on your device at any time through your browser settings. Note that deleting cookies may sign you out of the platform and reset your saved preferences.

Website: https://trygrovia.com

Email: contact@trygrovia.com

For questions specifically related to cookies, tracking technologies, or data privacy, please email contact@trygrovia.com with the subject line "Cookie Policy Inquiry".

We aim to respond to all privacy-related inquiries within 2 Business Days.